Ho Chi Minh City, Vietnam · 19+ Years in IT
Hai "Paul" Nguyen

Hai "Paul"
Nguyen

I am

Enterprise IT professional with deep expertise in Microsoft 365, Identity & Access Management, Azure, and Cloud Infrastructure. Bridging technical execution and business strategy across managed services, cloud transformation, and enterprise security.

// Profile
Experience 19+ Years
Current Role Senior IT Leader
Location HCMC, Vietnam
Languages VI · EN · JP
Management 12+ Years
Microsoft Azure Google Cloud Platform Microsoft 365 Google Workspace IT Infrastructure IAM Zero Trust MDM ITIL v4 Technical Project Management
01

About Me

I'm an IT professional with 19+ years of hands-on experience spanning IT infrastructure, cloud productivity, identity and access management, systems operations, networking, security, and technical project management.

Throughout my career I've held roles as IT Manager, IT Director, Solution Architect, FastTrack / Solution Manager, and System Engineer — working across hospitality, telecoms, logistics, engineering, e-commerce, and enterprise software consulting.

My core strength is bridging both worlds: deep technical hands-on capability combined with the business acumen to understand what organisations actually need from their technology investments. I started in infrastructure and system administration, grew into IT leadership and cloud consulting, and now specialise in enterprise IAM and modern work transformation.

"Every difficulty is an opportunity in disguise. Everyone is a customer — and the customer is always the top priority."

My work currently focuses on Identity & Access Management, Networking & Infrastructure, Microsoft 365, Google Workspace & Cloud, Intune / Entra ID, Zero Trust architecture, and enterprise endpoint management — helping businesses operate with confidence on modern, secure cloud platforms.

I believe technology should not exist for complexity's sake. It should help people work better, help companies operate more efficiently, and help customers receive better service.

Outside of work, I run a self-hosted homelab environment, explore cloud-native automation, and keep a close eye on emerging identity and security frameworks across the Microsoft and open-source ecosystems.

I am currently based in District 1, Ho Chi Minh City, Vietnam, and open to enterprise collaboration, consulting engagements, and professional connections worldwide.

02

Core Expertise

🔐
Identity & Access Management
Entra ID · Intune · Conditional Access · Zero Trust
SCCM/MECM · Jamf · MDM · MFA · SSO
Dynamic Groups · Access Automation
☁️
Microsoft 365 & Cloud
Exchange Online · SharePoint Online
Microsoft Azure · GCP · AWS
Power Platform · Teams · OneDrive
🛡️
Security & Compliance
M365 Defender · Azure Information Protection
IPS/IDS · DLP · Firewall Policies
ITIL v4 · ITSM · Managed Services
🌐
Networking & Infrastructure
L2/L3 Routing & Switching · VPN · VLAN
DHCP · DNS · AD · Load Balancing
VMware ESXi · Hyper-V · Proxmox
⚙️
Automation & Scripting
PowerShell (Advanced) · Bash
Exchange Online / Entra ID automation
OS & Application packaging (MSI/DMG)
📋
Project & Service Management
Technical PM · Agile / Scrum / Kanban
Azure DevOps · Jira · ServiceNow
ERP: Dynamics 365 · SAP S/4 Hana
03

Career Journey

Jun 2020 — Present
Business Innovation & Solution Architect
FPT Software, Ho Chi Minh City
Solution architecture and consultancy for enterprise customers across Microsoft 365, Azure, EMS, and ERP platforms. Zero Trust implementation, IAM design, SCCM/Jamf deployment, and infrastructure managed services.
Jun 2016 — Jun 2020
Solution Manager (FastTrack Manager)
Alfa Connections Pte Ltd (Microsoft Singapore)
Led Microsoft FastTrack engagements across Asia — onboarding enterprise customers to Microsoft 365, EMS, and Azure. Technical guidance, project management, and adoption driving across the full Microsoft productivity stack.
Jun 2015 — Feb 2016
Business System Manager
Indochine Engineering Vietnam
Rebuilt IT infrastructure, migrated on-prem Exchange to Office 365, and drove cloud adoption strategy across Azure and Microsoft productivity services.
Dec 2012 — Dec 2014
System Engineer
SoftBank Telecom Vietnam
ICT solutions delivery for Japanese enterprise clients — networks, cloud services, data centres, and office automation in multi-million USD environments.
Jan 2009 — Dec 2012
Assistant System Administrator
Hotel Equatorial Ho Chi Minh City
Managed Windows Server infrastructure, LAN/WAN, AD, firewall, DHCP, backup, and POS systems across properties in Vietnam, Malaysia, Singapore, and China.
04

Certifications & Training

Microsoft Azure
Microsoft 365
Google Cloud Platform
Google Workspace
Cisco CCNA & CCNP
Microsoft MCSA & MCSE
ITIL v4

Let's Connect

Open to collaboration, consulting & professional connections